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Effective
April 14, 2003
DOUGLAS
COUNTY HOSPITAL'S
HIPAA & MINNESOTA LAW NOTICE OF PRIVACY PRACTICES
_____________________________________________________________________________________________________________________________________
THIS NOTICE
DESCRIBES HOW CERTAIN MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN
GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW
IT CAREFULLY AND RETAIN WITH YOUR IMPORTANT PAPERS.
_______________________________________________________________________________________________________
PURPOSE OF THIS NOTICE
This notice describes the ways in which Douglas County Hospital (DCH)
may use and disclose Protected Health Information (PHI)* about you. This
notice describes your rights and certain obligations we have regarding
the use and disclosure of PHI.
* Specifically under the
Health Insurance Portability and Accountability Act (HIPAA), Protected
Health Information
(PHI) is defined as: information about (1) your physical/mental health
or condition, any healthcare provided to you,
or payment of health care provided to you whether past, present or future;
(2) that is created by us; and (3) that
identifies you or could be used to identify you.
OUR PLEDGE REGARDING PROTECTED HEALTH INFORMATION
DCH understands that PHI about you and your health is personal. We have
a legal duty and are committed to protecting the privacy of your PHI.
We create a record of the care and services you receive at the hospital.
We need this record to provide you with quality care and to comply with
certain legal requirements. This Notice of Privacy Practices (Notice)
applies to all of your PHI generated by the hospital, whether made by
hospital personnel or your personal doctor. Your personal doctor may have
different policies or notices regarding the use and disclosure of your
PHI created in the doctor's office or clinic.
This Notice will tell you about the ways in which DCH may use and disclose
your PHI. We will describe your rights and certain obligations that we
have regarding the use and disclosure of PHI.
We are required by law to:
- Make sure that PHI that
identifies you is kept private;
- Give you this notice of
our legal duties and privacy practices with respect to PHI about you;
- Make good faith efforts
to obtain written acknowledgment of receipt of this Notice from you,
maintain records of the signed receipts, and document the failure to
obtain a receipt;
- Follow the terms of the
Notice that is currently in effect;
- Change the Notice in accordance
with federal and state regulations and to suit our facility's administrative
needs;
- Provide our internal complaint
process for privacy issues to you; and
- Make the Notice or any
revised Notice available in hard copy, by posting it in our facility,
and displaying it on the DCH Web site. You can request a Notice in person
or by mail.
WHO WILL FOLLOW THIS NOTICE
This Notice describes DCH's practices and that of:
- Any health care professional
authorized to enter information into your medical and billing records;
- All medical students and
other trainees affiliated with the hospital;
- Any member of the Volunteers/Auxiliary
that may help you while you are in the hospital;
- All departments, units,
employees, staff and other hospital personnel.
- All physicians and other
allied health professionals that the hospital has a contractual agreements
with as well as Regional
Anesthesiology, King's Medical and other entities that provide a
service to the hospital. In addition, these entities, sites
and locations may share PHI with each other for treatment, payment or
hospital operations purposes described in this
Notice.
YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION ABOUT YOU
You have the following rights regarding the PHI we maintain about you:
- Right to Inspect and
Copy. You have the right to inspect and copy PHI that may be used
to make decisions about your care including medical and billing records.
To inspect and copy PHI that may be used to make decisions about you,
you must submit your request in writing to "Douglas County Hospital/Release
of Information". If you request a copy of the information, we may
charge a fee for the costs of copying, mailing or other supplies associated
with your request.
We may deny your request to inspect and copy in certain very limited
circumstances. If you are denied access to PHI, you may request
that the denial be reviewed. Another licensed health care professional
chosen by the hospital will review your request and the denial. The
person conducting the review will not be the person who denied your
request. We will comply with the outcome of the review.
- Right to Amend. If
you feel that PHI we have about you is incorrect or incomplete, you
may ask us to amend the information. You have the right to request an
amendment for as long as the information is kept by or for the hospital.
To request an amendment, your request must be made in writing and submitted
to the DCH Privacy Officer. In addition, you must provide a reason
that supports your request.
We may deny your request for an amendment if it is not in writing, or
does not include a reason to support the request. In addition, we may
deny your request if you ask us to amend information that:
- Was not created by
us, unless the person or entity that created the information is
no longer available to make the
amendment;
- Is not part of the
PHI kept by or for the hospital;
- Is not part of the
information which you would be permitted to inspect and copy; or
- Is accurate and complete.
If we accept your requested amendment, we may append such amendment
to your current record (rather than redact, delete or change the prior
record). If we deny your requested amendment, you will be notified
of your right to file a statement of disagreement with this decision
which will be retained in your record.
- Right to an Accounting
of Disclosures. You have the right to request an "accounting
of disclosures." This is a list of the disclosures we made of your
PHI except for uses and disclosures made for treatment, payment, health
care operations (TPO).
To request this list or accounting of disclosures, you must submit your
request in writing to the DCH Privacy Officer. Your request must state
a time period which may not be longer than six years and may not include
dates before April 14, 2003. The first list you request within a 12
month period will be free. For additional lists, we may charge you for
the costs of copying, mailing or other supplies associated with your
request.
- Right to Request Restrictions.
You have the right to request a restriction or limitation on the
PHI we use or disclose about you for treatment, payment or health care
operations. You also have the right to request a limit on the PHI we
disclose about you to someone who is involved in your care or the payment
for your care, like a family member or friend. For example, you could
ask that we not use or disclose information about a surgery you had
to a specific family member. We are not required to agree to your
request. If we do agree, we will comply with your request unless
the information is needed to provide you emergency treatment.
To request restrictions, you must make your request in writing to the
DCH Privacy Officer. In your request, you must tell us (1) what information
you want to limit, and (2) to whom you want the limits to apply;
for example, disclosures to your spouse, relatives, or friends.
- Right to Request Confidential/Alternative
Communications. You
have the right to request that we communicate with
you about medical matters in a certain way or at a certain location.
For example, you can ask that we only contact you at
work or by mail. To request confidential communications, you must make
your request in writing to the DCH Privacy
Officer. We will not ask you the reason for your request. We will accommodate
all reasonable requests. Your request must
specify how or where you wish to be contacted.
- Right to a Paper Copy
of This Notice. You have the right to a paper copy of this Notice.
You may ask us to give you a
copy of this Notice at any time. Even if you have agreed to receive
this Notice electronically, you are still entitled to a paper
copy. You may obtain a copy of this Notice at our website, www.dchospital.com.
To obtain a paper copy of this Notice, go
to any of the hospital's registration areas or contact the DCH Privacy
Officer.
HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION ABOUT YOU
The following categories describe different ways that we use and disclose
PHI. For each category of uses or disclosures, we will explain what we
mean and try to give some examples. However, not every possible use or
disclosure in a category will be listed. We will not use or disclosure
PHI except as described in this Notice or allowed by law without your
written authorization for such use or disclosure of your PHI.
- For Treatment. We
will use PHI about you to provide you with medical treatment or services.
We may disclose PHI about
you to doctors, nurses, technicians, medical students, or other hospital
personnel who are involved in taking care of you at
the hospital. For example, a doctor treating you for a broken leg may
need to know if you have diabetes because diabetes
may slow the healing process. In addition, the doctor may need to tell
the dietitian if you have diabetes so that we can
arrange for appropriate meals. Different departments of the hospital
also may share PHI about you in order to coordinate
the different things you need, such as prescriptions, lab work and x-rays.
We also may disclose PHI about you to people
outside the hospital who may be involved in or have information necessary
for your medical care.
- For Payment.
We may use and disclose PHI about you so that the treatment and services
you receive at the hospital may be billed to and payment may be collected
from you, an insurance company or a third party. For example, we may
need to give your health plan information about surgery you received
at the hospital so your health plan will pay us or reimburse you for
the surgery. We may also tell your health plan about a treatment you
are going to receive to obtain prior approval or to determine whether
your plan will cover the treatment.
- For Health Care Operations.
We may use and disclose PHI about you for hospital operations. These
uses and disclosures are necessary to run the hospital and make sure
that all of our patients receive quality care. For example, we may use
PHI to review our treatment and services and to evaluate the performance
of our staff in caring for you. We may also combine PHI about many hospital
patients to decide what additional services the hospital should offer,
what services are not needed, and whether certain new treatments are
effective. We may also disclose information to doctors, nurses, technicians,
medical students, and other hospital personnel for review and learning
purposes. We may also combine the PHI we have with PHI from other hospitals
to compare how we are doing and see where we can make improvements in
the care and services we offer. We may remove information that identifies
you from this set of PHI so others may use it to study health care and
health care delivery without learning who the specific patients are.
- Business Associates.
Some health care
administration and operation activities are performed for us by our
business associates. Examples of our business associates include our
claims administrator, transcription service or shredding service. We
may disclose your PHI to our business associates so that they can perform
the job we have asked them to do. We require our business associates
to appropriately safeguard PHI to follow our privacy practices.
- Medical Emergencies.
We may use or disclose PHI to help you in a medical emergency.
- Appointment Reminders.
We may use and disclose PHI to contact you as a reminder that you have
an appointment for treatment or medical care at the hospital.
- Treatment Alternatives.
We may use and disclose PHI to tell you about or recommend possible
treatment options or alternatives that may be of interest to you.
- Health-Related Benefits
and Services. We may use and disclose PHI to tell you about health-related
benefits or services that may be of interest to you.
- Hospital Directory.
We may include certain limited information about you in the hospital
directory while you are a patient at the hospital. This information
may include your name, location in the hospital, your general condition
(e.g., fair, stable, etc.) and your religious affiliation. The directory
information, except for your religious affiliation, may also be released
to people who ask for you by name. Your religious affiliation may be
given to a member of the clergy, such as a priest or rabbi, even if
they don't ask for you by name. This is so your family, friends and
clergy can visit you in the hospital and generally know how you are
doing. If there is specific information that you do not want included
in the directory, you must notify DCH's Privacy Officer in writing.
- Individuals Involved
in Your Care or Payment for Your Care. We
may release PHI about you to a friend or family member who is involved
in your medical care. We may also give information to someone who helps
pay for your care. We may tell your family or friends your condition
and that you are in the hospital. In addition, we may disclose PHI about
you to an entity assisting in a disaster relief effort so that your
family can be notified about your condition, status and location.
- As Required By Law.
We will disclose
PHI about you when required to do so by federal, state or local law.
When the disclosure of PHI is prohibited or restricted by applicable
law, the hospital's disclosure will reflect the more stringent law.
- To Avert a Serious Threat
to Health or Safety. We
may use and disclose PHI about you when necessary to prevent a serious
threat to your health and safety or the health and safety of the public
or another person.
- Research. Under
certain circumstances, we may use and disclose PHI about you for research
purposes. For example, a research project may involve comparing the
health and recovery of all patients who received one medication to those
who received another, for the same condition. All research projects,
however, are subject to a special approval process. This process evaluates
a proposed research project and its use of PHI, trying to balance the
research needs with patients' need for privacy of their PHI. Before
we use or disclose PHI for research, the project will have been approved
through this research approval process; but we may however, disclose
PHI about you to people preparing to conduct a research project, for
example, to help them look for patients with specific medical needs,
so long as the PHI they review does not leave the premises. We will
almost always ask for your specific permission if the researcher will
have access to your name, address or other information that reveals
who you are, or will be involved in your care.
- Pursuant to Your Written
Authorization. We
may use and disclose your PHI pursuant to your written authorization.
DCH has authorization forms available and a completed form must state
the parties to whom the information is to be disclosed to, which PHI
is to be disclosed, the duration of the authorization, and the purpose.
SPECIAL SITUATIONS - USES AND DISCLOSURES
- Organ and Tissue Donation.
If you are an organ
donor, we may release PHI to organizations that handle organ
procurement or organ, eye or tissue transplantation or to an organ donation
bank, as necessary to facilitate organ or tissue
donation and transplantation.
- Military and Veterans.
If you are a member of the armed forces, we may release PHI about you
as required by military command authorities. We may also release PHI
about foreign military personnel to the appropriate foreign military
authority.
- Workers' Compensation.
We may release PHI about you for workers' compensation or similar programs.
These programs provide benefits for work-related injuries or illnesses.
- Public Health Risks.
We may disclose PHI about you for public health activities. These activities
may include:
- To prevent or control
disease (such as cancer or tuberculosis) , injury or disability;
- To make other reports
as requested or authorized by applicable law;
- To report vital events
such as births and deaths;
- To notify people of
recalls of products they may be using;
- To notify a person
who may have been exposed to a disease or may be at risk for contracting
or spreading a disease
or condition;
- Abuse, Neglect or Threat.
We may give PHI to the proper government authorities if we believe a
patient has been the victim of abuse, neglect or domestic violence.
- Health Oversight Activities.
We may disclose PHI to a health oversight agency for activities authorized
by law. These oversight activities include, for example, audits, investigations,
inspections, and licensure. These activities are necessary for the government
to monitor the health care system, government programs, and compliance
with civil rights laws.
- Legal Process.
If you are involved in a lawsuit or a dispute, we may disclose PHI about
you in response to a court or administrative order. We may also disclose
PHI about you in response to a subpoena, discovery request, or other
lawful process by someone else involved in the dispute.
- Law Enforcement.
We may release PHI to law enforcement. This could be:
- In response to a court
order, subpoena, warrant, summons or similar process;
- To identify or locate
a suspect, fugitive, material witness, or missing person;
- About the victim of
a crime if, under certain limited circumstances, we are unable to
obtain the person's agreement;
- About a death we believe
may be the result of criminal conduct;
- About criminal conduct
occurring on our premises; and
- In emergency circumstances
to report a crime; the location of the crime or victims; or the
identity, description or
location of the person who committed the crime.
- Coroners, Medical Examiners
and Funeral Directors.
We may release PHI to a coroner or medical examiner. This may be necessary,
for example, to identify a deceased person or determine the cause of
death. We may also release PHI about patients of the hospital to funeral
directors as necessary to carry out their duties.
- National Security and
Intelligence Activities. We may release PHI about you to authorized
federal officials or foreign heads of state for intelligence, counterintelligence,
special investigations, or other national security activities authorized
by law.
- Correctional Facility.
If you are an inmate of a correctional institution or under the
custody of a law enforcement official, we may release PHI about you
to the correctional institution or law enforcement official. This release
would be necessary (1) for the institution to provide you with health
care; (2) to protect your health and safety or the health and safety
of others; or (3) for the safety and security of the correctional institution.
CHANGES AND REVISIONS
We reserve the right to change the Notice and make the revised Notice
effective for PHI we already have about you as well as any information
we receive in the future. We will post a copy of the current Notice in
the hospital and on the DCH website:
www.dchospital.com and will promptly make any revision available upon
request. The Notice will contain the effective date on the
first page, in the top right-hand corner. Douglas County Hospital also
reserves the right to change its policies, procedures and
practices in response to changes in the law or regulations and to suit
its administrative needs.
SPECIAL RULES FOR PSYCHOTHERAPY NOTES
Psychotherapy notes as collected only by a psychotherapist during a counseling
session are considered PHI and are entitled to a higher standard of protection
than other PHI and are to be maintained separately from the patient's
medical record.
QUESTIONS AND COMPLAINTS
If you have questions or concerns regarding our privacy practices, please
contact the DCH Privacy Officer at the address provided below.
If you believe your privacy rights have been violated, you may file a
written complaint with the hospital. To file a complaint with the
hospital, contact DCH's Privacy Officer. All complaints must be submitted
in writing. If we cannot resolve your concern, you also
have the right to file a written complaint with the Secretary of the Department
of Health and Human Services (DHHS). We will
provide you with the DHHS contact information upon request. We support
your right to the privacy of your PHI and will not
retaliate in any way if you choose to file a complaint with us or with
the DHHS.
OTHER USES OF PROTECTED HEALTH INFORMATION
Other uses and disclosures of PHI not covered by this Notice or the laws
that apply to us will be made only with your written
permission. If you provide us permission to use or disclose PHI about
you, you may revoke that permission, in writing, at any time. If you revoke
your permission, we will no longer use or disclose PHI about you for the
reasons covered by your written authorization except to the extent we
have already taken action in reliance on your written permission. You
understand that we are unable to take back any disclosures we have already
made with your permission, and that we are required to retain our records
of the care that we provided to you.
Please address all written correspondence to:
Douglas County Hospital
Attention: Privacy Officer
111-17th Avenue East
Alexandria Minnesota 56308
Phone: (320) 762-6177
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Douglas County Hospital
111 - 17th Avenue East
Alexandria Minnesota 56308
(320) 762-1511 |
Mental Health Unit
700 Cedar Street
Alexandria Minnesota 56308
(320) 762-2400 |
Douglas County
Hospital Rehabilitation
at Alexandria Clinic
610 30th Avenue West
Alexandria Minnesota 56308
(320) 763-5123
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